Senin, April 12Informasi Jadwal / Schedule Online Training 2020 - 2021

Tag: Training Customer Profiling Techniques

Training Customer Profiling Techniques

General Management & Soft skills, Managerial and soft skills
Customer Profiling Techniques Training Course Description The ability to profile your customers has become an important skill in today’s competitive and customer-oriented business environment. Customer profiling will give your organisation the ability to better understand your existing customer base and identify potential new business opportunities. This training course is designed to give delegates the techniques and procedures they require to gain insight into the behavior of their customers. This insight allows for improved customer service, increased call center efficiency, added cross-sell and up sell opportunities, streamlined sales and marketing processes, reduced costs, and increased customer service satisfaction. Course Objectives Use customer profiling techniques and pr...
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