Category Archives: In-House Training

An Introduction to Neuro Linguistic Programming (NLP)

Training An Introduction to Neuro Linguistic Programming (NLP)

Training di Bandung Training di Yogyakarta Training di Surabaya Training di Balikpapan Training di Batam Training di Lombok Training di Semarang Training di Bali Training di Pekanbaru Training di Solo Training di Medan Training di Makassar Bulan Januari, Februari, Maret, April, Mei, Juni, Juli, Agustus, September, Oktober, November, Desember, Jadwal Training 2015,2016,2017 | Jadwal Seminar 2015,2016,2017 | Informasi Training 2015,2016,2017 | Informasi seminar 2015,2016,2017

Permintaan Brosur penawaran :

Email : trainingcenterindo@gmail.com / seminarcenterindonesia@gmail.com

Kami menerima request waktu, tempat & fasilitas hubungi kami untuk informasi lebih lanjut.

Training An Introduction to Neuro Linguistic Programming (NLP)

Overview

Course duration: 2 days.

Neuro Linguistic Programming (NLP) is the study of human excellence. By applying the principles of NLP you can model yourself on talented people in order to replicate their success. This two-day course provides an introduction to the core skills and techniques of NLP.

This course will introduce and give participants an insight into the vast number of NLP tools and techniques they can employ to develop business relationships and successful teams, change unproductive behaviours and become even more confident, persuasive and influential within the workplace.

Is it right for me?

Suitable for anyone who wishes to take the first steps in learning about NLP and has a desire to produce even better results than they achieve at present. This course is particularly beneficial to supervisors and managers who wish to improve their success through others.

What will I learn?

By the end of this course you will be able to:

  • Employ the core NLP skills and techniques to build a cohesive team spirit.
  • Establish instant rapport with everyone you interact with.
  • Learn to create motivational outcomes and overcome barriers to success.
  • Discover how to build and maintain your self-confidence in challenging situations.
  • Equip yourself with techniques to create greater creativity and new ways to solve conflict and problems.

What will it cover?

Understanding NLP – ‘The Science of Human Excellence’

  • Learn what NLP is and how the tools and techniques can be employed
  • Competency modelling – understand how top performers function and replicate their behaviours and thinking patterns
  • Understand the foundation stones of NLP and the four core skills

Creating Rapport and Relationships

  • Assess your own and your colleagues’ language patterns
  • Use a variety of language patterns to motivate and influence
  • Create instant rapport – the three key techniques of ‘mirroring’
  • Master the skills that will let you build cooperative working relationships

Learning to Appreciate Personal Differences

  • How to use ‘following’ and ‘leading’ skills to influence others
  • Explore multiple descriptions of the world to give you more choice
  • Discover how to appreciate your colleagues’ points of view
  • Learn to lead people to shared solutions
  • Create greater behavioural choice and options when dealing with others

Power in the Spoken Word

  • Understand your language patterns and learn new ways to communicate
  • Successfully re-organise your thinking by changing your language
  • Learn to use precision questioning to elicit detailed information
  • Employ language to empower others and learn how to use words to accelerate achievement

Create the Habit of Focusing on Motivational Outcomes

  • Develop the habit of outcome thinking for dynamic results
  • Creative goal setting
  • Learn the steps to agreeing motivational outcomes for yourself and others
  • Accelerate your team’s success and sense of achievement

Build Confidence and Develop Positive Behaviours

  • Create your own state of excellence in threatening situations
  • Learn to change restrictive and unhelpful thoughts, habits and feelings into positive and empowering ones
  • Discover exciting and fast ways to change your thinking patterns
  • Core techniques for gaining and maintaining confidence and peak performance

A Framework for Leadership

  • How do top performers achieve so much?
  • Uncover the power in non-verbal communication to enhance confidence in others
  • Positive leadership thinking and outcome thinking
  • Model excellence – replicate the behaviours of success

Techniques to Achieve Excellent Results with Individuals and Teams

  • Creating creativity
  • Practical ways to deal with challenging workplace conflict and problems
  • Tools for problem exploration and resolution
  • Establishing and maintaining engagement and motivation

Personal Development

  • Formulating an action plan for your personal development

Interpersonal Effectiveness for Managers

Training Interpersonal Effectiveness for Managers

Training di Bandung Training di Yogyakarta Training di Surabaya Training di Balikpapan Training di Batam Training di Lombok Training di Semarang Training di Bali Training di Pekanbaru Training di Solo Training di Medan Training di Makassar Bulan Januari, Februari, Maret, April, Mei, Juni, Juli, Agustus, September, Oktober, November, Desember, Jadwal Training 2015,2016,2017 | Jadwal Seminar 2015,2016,2017 | Informasi Training 2015,2016,2017 | Informasi seminar 2015,2016,2017

Permintaan Brosur penawaran :

Email : trainingcenterindo@gmail.com / seminarcenterindonesia@gmail.com

Kami menerima request waktu, tempat & fasilitas hubungi kami untuk informasi lebih lanjut.

Training Interpersonal Effectiveness for Managers

Overview

Course duration: 2 days.

This two-day course focuses on enhancing interpersonal skills and improving working relationships. Delegates will develop an insight into how others see them and increase their options when dealing with conflict, low morale, poor motivation or work-related problems.

The course will enable you to understand how to improve your working relationships with your team members. You will leave the course with a personal action plan identifying key changes to make and skills to practise to build your self-confidence and improve your management and interpersonal techniques.

Is it right for me?

Suitable for supervisors, team leaders or newly appointed managers, who are looking to improve their interpersonal skills in order to develop better working relationships. It is an all purpose course designed to be relevant to a variety of functions and industries.

If you feel you have a more specific need, we also offer specialised courses in ‘Dealing with Stress and Conflicting Needs‘, ‘ Handling Difficult People and Situations ‘ and ‘Emotional Intelligence for Managers’.

What will I learn?

By the end of this course you will be able to:

  • Identify your personal behavioural style and understand its effect on the performance of yourself, your team and colleagues.
  • Recognise the human dynamics at work within your team.
  • Contribute in a more productive manner as a manager or team leader.
  • Adopt an appropriate style of interpersonal behaviour for the variety of interactions you complete during a working day.
  • Enhance the performance and motivation of your team and individual team members.
  • Deal with difficult people and conflict whilst maintaining effective working relationships.

What will it cover?

Increasing Self-Awareness

  • Learning to view people as the key to your success
  • The effect of your behaviour on the performance of others
  • The psychology of human interaction

Interpersonal Communication

    • The importance of effective interpersonal communication
    • Barriers to communication – physical barriers, mental preconceptions and more

Communicating, one-to-one, informally at meetings

Effective Team Building

  • The dynamics of successful team interaction – building a strong team spirit
  • Forging a positive, cooperative team from a group of individuals
  • Exploiting the strengths of team members for the good of the team

Working with Others

  • Getting colleagues to want to work with you
  • Assuming a confident and persuasive approach to your dealings with others
  • Contributing to the team decision-making process

Handling Difficult Situations

  • Dealing with and preventing conflict
  • Respecting the rights, feelings and dignity of others
  • Communicating difficult or personal news

Practical Sessions and Personal Development

  • Skills practice – a ‘blueprint’ for success
  • Formulating your personal action plan

Developing Your Personal Impact and Building Productive Relationships

Training Developing Your Personal Impact and Building Productive Relationships

Training di Bandung Training di Yogyakarta Training di Surabaya Training di Balikpapan Training di Batam Training di Lombok Training di Semarang Training di Bali Training di Pekanbaru Training di Solo Training di Medan Training di Makassar Bulan Januari, Februari, Maret, April, Mei, Juni, Juli, Agustus, September, Oktober, November, Desember, Jadwal Training 2015,2016,2017 | Jadwal Seminar 2015,2016,2017 | Informasi Training 2015,2016,2017 | Informasi seminar 2015,2016,2017

Permintaan Brosur penawaran :

Email : trainingcenterindo@gmail.com / seminarcenterindonesia@gmail.com

Kami menerima request waktu, tempat & fasilitas hubungi kami untuk informasi lebih lanjut.

Training Developing Your Personal Impact and Building Productive Relationships

Overview

Course duration: 2 days.

This workshop will enable you to think differently about your day-to-day interactions, assess your own style and identify ways to develop new and highly effective approaches to build and manage more productive relationships. It will introduce you to the business benefits of understanding your own and others’ Emotional Intelligence and using it to your advantage.

This workshop is designed to help you develop your self-awareness of how you come across to others. You will be challenged to be open and honest both in receiving feedback on others’ perception of you, and also in giving feedback to other members of the group. It will help you to project the image and impression you want to create in the workplace.

Is it right for me?

If you’re looking to improve your interpersonal relationships and reflect on what you are currently achieving compared to what you want to achieve, this workshop will give you the environment, support and guidance to create your personal strategy for improvement.

What will I learn?

By the end of this course you will be able to:

  • Analyse your perception of yourself and how that correlates with that portrayed to others.
  • Identify your strengths and weaknesses in interpersonal relationships and methods to build and develop them.
  • Handle criticism more effectively and display more assertive behaviours.
  • Understand how emotions affect behaviour and leave with strategies to control your own emotions whilst relating to other peoples.
  • Recognise different social styles in practice and how they affect the communication process.
  • Understand why and how conflict arises and how to deal with it effectively.
  • Develop a strategy so you can personally apply the skills and techniques to your own situations.

What will it cover?

Perception of Yourself and the Image Portrayed to Others

  • Identifying the ‘emotional footprint’ you want to leave with others
  • Presenting your point of view – helping others shape and develop their ideas of you

Defining and using Emotional Intelligence

  • What is Emotional Intelligence (EI)?
  • Using and developing EI in the workplace
  • The business benefits of using EI in the workplace

Your Strengths and Weaknesses and Tips and Techniques

  • The dynamics of interpersonal relationships
  • The essence of assertiveness and its value for you personally and in the workplace
  • Adopting appropriate body language and voice tone to be consistent with the message you intend

Social Styles in Practice

  • What are the different social styles and which is your comfort zone?
  • How do you display this preference and how does that affect your communication with others?
  • How to develop flexibility between the styles to build more effective relationships with all styles

Dealing with Conflict

  • How to deal successfully with negative behaviour
  • Understanding the need for conflict and how to use it to your advantage
  • Handling personal attacks professionally and dealing with sensitive issues confidently

Personal Development

  • Making positive changes in your interpersonal style to fit your personal strategy
  • Developing your skills when giving and receiving feedback
  • Practising active listening skills and effective questioning techniques

Building Up Your Confidence at Work (and in Life)

Training Building Up Your Confidence at Work (and in Life)

Training di Bandung Training di Yogyakarta Training di Surabaya Training di Balikpapan Training di Batam Training di Lombok Training di Semarang Training di Bali Training di Pekanbaru Training di Solo Training di Medan Training di Makassar Bulan Januari, Februari, Maret, April, Mei, Juni, Juli, Agustus, September, Oktober, November, Desember, Jadwal Training 2015,2016,2017 | Jadwal Seminar 2015,2016,2017 | Informasi Training 2015,2016,2017 | Informasi seminar 2015,2016,2017

Permintaan Brosur penawaran :

Email : trainingcenterindo@gmail.com / seminarcenterindonesia@gmail.com

Kami menerima request waktu, tempat & fasilitas hubungi kami untuk informasi lebih lanjut.

Training Building Up Your Confidence at Work (and in Life)

Overview

Course duration: 2 days.

This course is led in a safe, informal, supportive and interactive environment – giving individuals tools and models to help them gain confidence and increase their presence within both the workplace and in life.

Participants will be shown and be able to experiment with different tools and techniques that can easily be incorporated into their lives to gain the confidence they desire. They will learn about taking more chances and raising their own presence. Participants will work with the facilitator and each other, sharing experiences and learnings to enhance their knowledge and use of the tools.

At the end of the course you will create your own personal development plan, which will identify the key elements you want to change and the way you want to set about changing them.

Is it right for me?

This course is designed for anyone who is looking to recognise their strengths and bring them to life in both the workplace and personal life – growing both confidence and own presence.

Participants choose the degree and timeliness of development that suits them best.

What will I learn?

By the end of this course you will be able to:

  • Learn ten techniques to improve your confidence.
  • Choose which techniques work best for you and include their practice into your daily life.
  • Use the techniques in interactive exercises and discussions to see how they can benefit you most.
  • Develop your own personal action plan so you can keep building your confidence after the course and take more actions for your development.
  • Take a positive decision about how much you want to develop your confidence and how you want to do it.

What will it cover?

  • Learning ten techniques for improving your confidence
  • Understanding that confidence is about personal choice – and you control that
  • Knowing what your blockers are that stand in the way of your being confident
  • Why your confidence levels have some good days and some bad days
  • Understanding why sometimes you choose to lack confidence
  • What to do when you feel you are lacking confidence
  • How to stand up for yourself and your beliefs
  • How to fake confidence even when you don’t feel it
  • How you can continue to develop your own levels of confidence through your personal action plan
  • Understanding that everyone lacks confidence from time to time
  • Supporting confidence through body language, tone, words and appearance

Managing Diversity and Inclusion

Training Managing Diversity and Inclusion

Training di Bandung Training di Yogyakarta Training di Surabaya Training di Balikpapan Training di Batam Training di Lombok Training di Semarang Training di Bali Training di Pekanbaru Training di Solo Training di Medan Training di Makassar Bulan Januari, Februari, Maret, April, Mei, Juni, Juli, Agustus, September, Oktober, November, Desember, Jadwal Training 2015,2016,2017 | Jadwal Seminar 2015,2016,2017 | Informasi Training 2015,2016,2017 | Informasi seminar 2015,2016,2017

Permintaan Brosur penawaran :

Email : trainingcenterindo@gmail.com / seminarcenterindonesia@gmail.com

Kami menerima request waktu, tempat & fasilitas hubungi kami untuk informasi lebih lanjut.

Training Managing Diversity and Inclusion

Overview

Course duration: 1 day.

This course puts ‘diversity’ into its proper context within the workplace so that managers can proactively manage the diversity and inclusion of their people to promote strong, healthy and high performing teams.

This one-day workshop will provide managers with new insights, ideas and techniques based on the latest best practice and research. Managers will learn how to integrate people diversity and inclusion confidently into their business.

Is it right for me?

This course is for you if you have experience in leading and managing others. Leadership includes managing diversity and inclusion so that each team member performs effectively both as an individual and as part of a successful team. If you are a manager or team leader who needs to further understand the bigger picture of diversity and inclusion in the workplace and how to effectively integrate it into your role and responsibilities, this course is for you.

What will I learn?

By the end of this course you will be able to:

  • Describe what is meant by managing diversity and inclusion.
  • Understand the law as it applies to the organisation and your role.
  • Apply the essentials in effectively building and developing your team.
  • Utilise simple approaches which make a significant impact on positive performance.
  • Develop inclusive plans and policies.
  • Design your own action plan for immediate implementation in the workplace.

What will it cover?

Top Level Overview

  • Managing diversity and inclusion in the workplace
  • Understanding the business case and applying the benefits to your role
  • Indonesia law and how to proactively manage diversity within a legal framework

Building Your Team

  • Aligning your team to the organisation strategy
  • Conducting an analysis for your team
  • Confidently applying the basics of recruitment and selection, including any positive action that you can take

Performance Management

  • Applying the basics in the context of managing diversity
  • How to deal confidently with the diversity challenges faced by modern managers
  • Effective inclusion techniques to enhance performance
  • Effective strategies for communication

Policy Development

  • How to assess the impact of a new policy or action
  • How to identify and consult your key stakeholders

Essential HR for Managers – Best Practice and Employment Law

Training Essential HR for Managers – Best Practice and Employment Law

Training di Bandung Training di Yogyakarta Training di Surabaya Training di Balikpapan Training di Batam Training di Lombok Training di Semarang Training di Bali Training di Pekanbaru Training di Solo Training di Medan Training di Makassar Bulan Januari, Februari, Maret, April, Mei, Juni, Juli, Agustus, September, Oktober, November, Desember, Jadwal Training 2015,2016,2017 | Jadwal Seminar 2015,2016,2017 | Informasi Training 2015,2016,2017 | Informasi seminar 2015,2016,2017

Permintaan Brosur penawaran :

Email : trainingcenterindo@gmail.com / seminarcenterindonesia@gmail.com

Kami menerima request waktu, tempat & fasilitas hubungi kami untuk informasi lebih lanjut.

Training Essential HR for Managers – Best Practice and Employment Law

Overview

Course duration: 2 days.

This is a practical course which introduces you to the world of employment law and the HR issues that all line managers have a responsibility for – now updated with the Equality Act 2010.

There is now more employment legislation than ever before, and the need for well-informed line managers has never been greater. This two-day course will help you gain the knowledge and skills to develop your confidence in dealing with HR and employment law issues in the workplace through a series of practical exercises and tools.

Is it right for me?

Designed for managers and leaders with line management responsibilities, this course will help you to understand the skills and knowledge required to carry out your legal and HR roles and responsibilities.

What will I learn?

By the end of this course you will be able to:

  • Identify the scope of the line manager’s employment law and HR roles and responsibilities.
  • Have the insight to professionally deal with personal issues that affect your staff.
  • Understand how the current legal framework impacts upon the line manager’s role.
  • Identify how to avoid legal pitfalls and costs by having an up-to-date awareness of employment law.
  • Identify authorised and unauthorised absence.
  • Understand how to deal effectively with grievances and discipline issues.

What will it cover?

The Line Manager’s Role and Responsibilities of Employment Law and HR Issues

  • Defining your roles and responsibilities – your current strengths and development areas in relation to your HR role
  • The scope and depth of the line manager’s employment law and HR duties
  • Typical types of employment contract, content and how it affects you as line manager

What are your Legal Responsibilities?

  • Identifying the current employment legislation (an overview of the Equality Act 2010 and the protected characteristics of sex, age, race, religion or belief, disability, marriage and civil partnership, pregnancy and maternity, sexual orientation and gender reassignment, awareness of health and safety at work and the data protection acts)
  • Understanding discrimination – positive, direct and indirect, associative and perceptive
  • Bullying and harassment
  • Applying equality, diversity and fairness in the workplace

Effective Absence Management

  • Identifying what is authorised and unauthorised absence (including looking at long-term sick leave) and practical solutions on how to deal with absence issues
  • Latest legislation and its effect on you – e.g. parental leave, domestic leave, maternity leave, etc.

Handling Discipline and Grievances at Work

  • Defining what a grievance is
  • How to handle and resolve grievances positively
  • Discipline procedures – identifying when and where action is necessary
  • Dealing with poor performance
  • Employment tribunals – what is involved?
  • Understanding how to terminate employment and when to seek the help of a specialist

Personal Development

  • Formulating a personal action plan

Conducting Successful Appraisals and Reviews

Training Conducting Successful Appraisals and Reviews

Training di Bandung Training di Yogyakarta Training di Surabaya Training di Balikpapan Training di Batam Training di Lombok Training di Semarang Training di Bali Training di Pekanbaru Training di Solo Training di Medan Training di Makassar Bulan Januari, Februari, Maret, April, Mei, Juni, Juli, Agustus, September, Oktober, November, Desember, Jadwal Training 2015,2016,2017 | Jadwal Seminar 2015,2016,2017 | Informasi Training 2015,2016,2017 | Informasi seminar 2015,2016,2017

Permintaan Brosur penawaran :

Email : trainingcenterindo@gmail.com / seminarcenterindonesia@gmail.com

Kami menerima request waktu, tempat & fasilitas hubungi kami untuk informasi lebih lanjut.

Training Conducting Successful Appraisals and Reviews

Overview

Course duration: 1 day.

By identifying how to prepare and run successful review meetings, you will learn to refine your skills in appraising and developing staff, incorporating real life experiences from your place of work.

This one-day course will identify the benefits of appraisals and reviews. It will allow the delegates to learn and practise the key skills required to plan for and hold effective appraisal meetings. Role-play exercises, with feedback from fellow delegates and the trainer, will be a feature of the course and delegates will be encouraged to share real life experiences and examples from their place of work.

Is it right for me?

Suitable for individuals who carry out staff appraisals and are looking to build their confidence and effectiveness in this essential skill. The course is suited to those who are new to appraisals or have limited experience in this area.

What will I learn?

By the end of this course you will be able to:

  • Understand the tools needed and benefits of running appraisal meetings
  • Confidently plan and prepare for a successful review meeting
  • Improve your communication skills and remain fair and consistent with all staff
  • Improve your listening skills, and tackle performance problems effectively.
  • Develop honest and open communications during review meeting.
  • Show empathy and inspire and motivate staff to perform better
  • Understand how to set clear objectives

Pre-course Activity

In order to focus on your development needs, you will be asked to think about the documentation currently used before, during and after appraisal meetings in your current workplace.

What will it cover?

The Importance of Staff Appraisal and Review

  • The purpose and benefits of appraisals and reviews
  • Aligning appraisal reviews with organisational success
  • Defining the barriers to effective appraisals and reviews
  • Understanding your role and responsibilities as an effective appraiser

Effective Planning & Preparation for the Appraisal or Review

  • Gathering the information you need: drafting an appraisal plan
  • Understanding the importance of the organisation’s competencies for staff appraisal and development
  • The importance of fairness and equality in the application of the system
  • Gathering supporting evidence and data

The Appraisal/Review meeting

  • Establishing open and honest communications
  • Questioning and listening skills
  • Planning and conducting a structured, balanced and participative discussion
  • Reviewing current compared to previous performance
  • Providing clear, specific and motivational feedback
  • Overcoming resistance and handling uncooperative individuals

Managing the Performance

  • Identifying the causes of poor performance
  • Addressing issues of poor performance confidently
  • Setting SMART Objectives

Health and Safety at Work

Training Health and Safety at Work

Training di Bandung Training di Yogyakarta Training di Surabaya Training di Balikpapan Training di Batam Training di Lombok Training di Semarang Training di Bali Training di Pekanbaru Training di Solo Training di Medan Training di Makassar Bulan Januari, Februari, Maret, April, Mei, Juni, Juli, Agustus, September, Oktober, November, Desember, Jadwal Training 2015,2016,2017 | Jadwal Seminar 2015,2016,2017 | Informasi Training 2015,2016,2017 | Informasi seminar 2015,2016,2017

Permintaan Brosur penawaran : Public Training Register disini | In-House Training Register disini

  • trainingcenterindo@gmail.com
  • seminarcenterindonesia@gmail.com

Kami menerima request waktu, tempat & fasilitas hubungi kami untuk informasi lebih lanjut.

Training Health and Safety at Work

Overview

Course duration: 1 day.

A one-day course providing you with an essential overview of health and safety issues and current legislation.

This intensive and informative course provides delegates with an understanding of current health and safety legislation and provides practical options on how best to manage health and safety effectively in the workplace.

It has been updated in line with recent legislation and changes to application in the workplace in line with recommendations from the Health & Safety Executive (HSE).

Is it right for me?

Suitable for all staff responsible for, or needing to increase their awareness of, health and safety at work.

What will I learn?

By the end of this course you will be able to:

  • Understand the health and safety requirements in the workplace for your organisation.
  • Review health and safety policies in your organisation.
  • Set up a structure for a safety management system.
  • Put in place safety monitoring techniques.
  • Put in place accident prevention techniques.
  • Understand the detail of RIDDOR.
  • Demonstrate an up-to-date understanding of health and safety legislation.

What will it cover?

Health and Safety Law

  • Health and Safety at Work Act 1974 and associated regulations
  • Employers’ and employees’ legal responsibilities
  • Duty of care
  • Maximum penalties under the Act
  • Civil law

Management of Health and Safety at Work

  • Adopting a safety culture
  • Safety management systems – the Plan, Do, Check, Act approach
  • Principles of sensible risk management
  • Carrying out a risk assessment

Workplace Regulations

  • Management of Health and Safety at Work Regulations 1999
  • The Manual Handling Operations Regulations 1992, as amended in 2002
  • Control of Substances Hazardous to Health (COSHH) Regulations 2002
  • Health and Safety (Display Screen Equipment) Regulations 1992
  • Personal Protective Equipment at Work Regulations 1992
  • Electricity at Work Regulations 1989
  • Regulatory Reform (Fire Safety) Order 2005
  • Health and Safety (First aid) Regulations 1981
  • Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 2013 (RIDDOR)

Accident Prevention and Investigation

  • Understanding accidents – changing attitudes and behaviours
  • Principles of accident prevention
  • Creating a safe working environment
  • Principles of active and reactive monitoring
  • Accident investigation and reporting
  • Requirements under Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 2013 (RIDDOR)

An Introduction to Strategy

Training An Introduction to Strategy

Training di Bandung Training di Yogyakarta Training di Surabaya Training di Balikpapan Training di Batam Training di Lombok Training di Semarang Training di Bali Training di Pekanbaru Training di Solo Training di Medan Training di Makassar Bulan Januari, Februari, Maret, April, Mei, Juni, Juli, Agustus, September, Oktober, November, Desember, Jadwal Training 2015,2016,2017 | Jadwal Seminar 2015,2016,2017 | Informasi Training 2015,2016,2017 | Informasi seminar 2015,2016,2017

Permintaan Brosur penawaran : Public Training Register disini | In-House Training Register disini

  • trainingcenterindo@gmail.com
  • seminarcenterindonesia@gmail.com

Kami menerima request waktu, tempat & fasilitas hubungi kami untuk informasi lebih lanjut.

Training An Introduction to Strategy

Overview

Course duration: 1 day.

This course is focused on the practical elements of strategic planning and decision making. The consultant will work with you to begin to develop your strategic mindset when planning and making decisions in your business.

Designed as an introduction for all managers and leaders who are new to strategic planning and decision making, this course will help you to develop the knowledge and skills required to take on a strategic role or management position by using practical tools to enable you to think and plan more strategically in the workplace.

Is it right for me?

Suitable for all professionals who are either new to a strategic role or aspiring to a position involving strategic management.

Should you require a more in-depth programme covering strategic management, you may wish to also consider our course titled ‘Developing Your Corporate Strategy’.

What will I learn?

By the end of this course you will be able to:

  • Understand the importance of strategy to an organisation.
  • Link strategic planning and decision making with your business’ overall objectives.
  • Identify the different types and characteristics of strategy, including influencing factors.
  • Demonstrate the application of strategic planning and decision making by completing a practical exercise/activity in the classroom.

Pre-course Activity

To gain maximum benefit please bring examples of strategic planning and decision making you have already been involved in or will become involved in at a future time.

What will it cover?

Creating Strategic Management Thinking

  • Setting and creating a clear direction for a dynamic business
  • Creating competitive advantage for your business

Practical Strategic Analysis

  • Analysis and evaluation of the external environment through the use of practical tools
  • How to analyse business performance
  • Putting a strategic framework in place
  • How to identify opportunities and threats

Effective Strategy Formulation

  • Examining what is corporate strategy, business unit strategy and functional strategy
  • Developing strategy that fits with your business
  • Creating strategic choice – building sustainable competitive advantage
  • Practical activity/case study to enable you to apply this learning within the classroom

Evaluating your Strategic Plan

  • Measuring the plan against stakeholder interests
  • Keeping the plan flexible and adapting to changes in the business and external environment
  • Developing and adapting to long-term objectives

Developing Your Corporate Strategy

Training Developing Your Corporate Strategy

Training di Bandung Training di Yogyakarta Training di Surabaya Training di Balikpapan Training di Batam Training di Lombok Training di Semarang Training di Bali Training di Pekanbaru Training di Solo Training di Medan Training di Makassar Bulan Januari, Februari, Maret, April, Mei, Juni, Juli, Agustus, September, Oktober, November, Desember, Jadwal Training 2015,2016,2017 | Jadwal Seminar 2015,2016,2017 | Informasi Training 2015,2016,2017 | Informasi seminar 2015,2016,2017

Permintaan Brosur penawaran : Public Training Register disini | In-House Training Register disini

  • trainingcenterindo@gmail.com
  • seminarcenterindonesia@gmail.com

Kami menerima request waktu, tempat & fasilitas hubungi kami untuk informasi lebih lanjut.

Training Developing Your Corporate Strategy

Overview

Course duration: 2 days.

This course is for directors, managers and business unit planners who want an in-depth understanding of how to create a working strategic plan for their organisation.

Creating a strategic plan for a medium to long-term horizon is a pre-requisite for success, both in attracting investment and in setting the business priorities and culture. Prepared skilfully, it will provide a clear and concise path for the way you want your organisation to grow over the planning period, give a basis for unambiguous messages to all employees, and provide a structure for co-ordinating team effort.

You will understand how to recognise and deal with all the factors – both external and internal – that may help or hinder your progress, and feel confident in bringing them together into one coherent framework for success.

We will be asking you to reflect on your organisation throughout the course. There will be a case study session in which you can choose to work on either one of our selected organisations, or use the time to consolidate your thoughts on your own organisation or business unit.

Is it right for me?

Suitable for all managers and directors who wish to take a fresh look at their planning approach, and for people in development positions or newly promoted, about to take on these responsibilities.

What will I learn?

You will learn how to compile a workable realistic strategic business plan that addresses the key issues you may face, and know how to translate it into action.

By the end of the course you will be able to:

  • Understand concepts of long-term planning
  • Apply these concepts to the development of your organisation
  • Identify and assess issues and risks that may impact your organisation
  • Agree on the priorities for the next planning period
  • Translate analysis into action

Pre-course Activity

So you gain maximum benefit, we will ask you to bring along examples of any current strategic planning in which you have already been involved, and also to reflect on a few questions we will give you relating to a case study.

What will it cover?

Day One

  • The reason your organisation exists
  • Values and culture – what these really mean in practice
  • Mission and vision
  • Identifying strategic goals- what are you trying to achieve?
  • The external forces acting on you – STEEPLE analysis
  • Your competitive environment – How do you compare? Mobility and alternatives. Where does the power lie in your market?
  • How are we doing? Is it likely to change and how do we compare to others?
  • How is our portfolio performing?
  • What are we like? Organisational analysis and strategic capability

Day Two

  • Identifying alternatives, risks, policies and procedures
  • Developing a usable SWOT analysis
  • What are our competitive advantages
  • How can we leverage these?
  • Choosing our market position strategy
  •  Deciding on our market segments
  • Deciding on our approaches to growth
  • Getting the market mix right
  • Understanding the impact of wider strategies on individuals and teams
  • The planning gap – what needs to be done and who’s going to do it
  • Communicating the plan
  • Preparing a plan – case study

Effective Change Management

Training Effective Change Management

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Training Effective Change Management

Overview

Course duration: 2 days.

This course introduces managers to a range of change management practices, techniques and tools that ensure your change is successful.   

The training will provide you with the opportunity to explore your own change situations and also practise using a selection of practical change tools and techniques specifically designed to support your implementation of strategic change within your organisation.

You will leave this course with a personal action plan specifically designed to support the implementation of your change.

Is it right for me?

Suitable for managers and senior managers who have the responsibility for implementing and leading the introduction of change initiatives and wish to enhance their knowledge and skills in strategic change management.

What will I learn?

By the end of this course you will be able to:

  • Identify the types of change that occur in organisations.
  • Identify the main components that are involved in planning change.
  • Appreciate the range of issues and complexities involved in change management.
  • Understand the main responsibilities when leading staff through periods of change.
  • Recognise the main barriers to change and establish how change can impact on managers and staff.
  • Create strategies for overcoming resistance to change.
  • Engage others to build their commitment to the required change.
  • Use a series of tools and techniques to analyse, introduce and monitor change.

What will it cover?

The Need for Change

  • Enhance your ability to identify the strategic rationale for change
  • Understand the nature of change from strategic to personal levels

Create the Right Conditions for Successful Change

  • Learn how your organisation’s culture can impact on change
  • The importance of understanding the framework that will help implement change
  • Employ the change kaleidoscope to identify the key elements in defining context
  • Use stakeholder mapping to appreciate who will be affected by the change and what action to take

Decide on a Suitable Change Approach

  • Avoid pitfalls and produce balanced plans for organisational change
  • Use the change cycle to maximise your success
  • Uncover the enablers and constraints within your change

Select the Appropriate Tactic for Implementation

  • The type of change to be introduced and the implications
  • Choose the best managing style for every aspect of change
  • Change start points: top-down, bottom-up or pilot sites
  • Agreeing change targets and objectives
  • Clarify the role of leaders and other change agents
  • Identify the skills and qualities of effective change agents
  • Use the change curve to overcome individual barriers to change
  • Prepare motivational communication plans

Monitor Progress and Maintain Momentum

  • How to use appropriate measures to monitor and review the progress and results of change
  • Identify the techniques that drive change forward and avoiding a return to the past

Personal Development

  • The opportunity to practise with a range of change techniques
  • The preparation of a personal action plan to assist with your ongoing development

Business Process Mapping

Training Business Process Mapping

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Training Business Process Mapping

Overview

Course duration: 2 days.

This course is focused on the practical application of Business Process Mapping. The consultant will work with you to provide you with the insight, knowledge and confidence to make BPM a reality in your organisation.

This insightful course will enable you to document, understand and improve your organisation’s business processes. You will leave the course with the knowledge and confidence to implement business process mapping within your organisation and make significant gains in business performance.

Is it right for me?

Suitable for managers, project leaders and individuals involved in improving the effectiveness of business processes.

What will I learn?

By the end of this course you will be able to:

  • Make positive improvements to your business processes and profitability.
  • Examine the effectiveness of current processes.
  • Have the insight and confidence to map new processes.
  • Identify process gaps and current processes for improvement.
  • Apply best practice BPM techniques to your organisation.
  • Effectively link business processes with strategy.
  • Demonstrate a practical knowledge of process modelling and charting tools.

Pre-course Activity

To gain maximum benefit, please bring with you examples of either existing processes requiring improvement or areas where new processes need to be implemented. This course requires the completion of a pre-course questionnaire in order that we can ensure that the course focuses on your key issues and needs.

What will it cover?

Understanding The Terms

  • What is a process?
  • Key terms in business process mapping

The Stages of Business Process Mapping

  • The key stages in effective process mapping
  • ‘As is’ and ‘to be’ processes

Mapping a Business Activity

  • Defining the start, end and purpose of a business activity
  • Defining the key elements – tasks, decisions, inputs and outputs
  • Business activity definition forms
  • Case study part 1
  • Mapping methods – brown paper analysis
  • Case study part 2
  • Using the mapping symbols
  • Case study part 3

The Detail Behind the Processes

  • Workshop facilitation skills
  • Titles and numbering
  • Recording the key information – tasks, decisions, inputs, outputs, constraints and dependencies
  • Process definition forms
  • Case study part 4

Assigning Control and Responsibilities

  • Working out who does what
  • Using swim lanes in process maps
  • Case study part 5

Process Analysis

  • Identifying problems, bottlenecks and inefficiencies
  • Case study part 6

Creating ‘to be’ Processes

  • Reasons for change
  • Changing processes
  • Case study part 7

Strategic Performance Measurement – Using the Balanced Scorecard

Training Strategic Performance Measurement – Using the Balanced Scorecard

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Training Strategic Performance Measurement – Using the Balanced Scorecard

Overview

Course duration: 2 days.

Learn, develop and master the essential tools of the Balanced Scorecard that will help you successfully implement and monitor your company’s strategic objectives.

This practical two-day course covers best practices, case studies, exercises and real-life examples, to help clarify vision and strategy, and then translate them into systems and procedures that improve performance and behaviour.

The Balanced Scorecard transforms a strategic plan  into the “marching orders” for the organisation on a daily basis in the form of a success map. It provides a framework of key performance indicators that help planners identify what should be done and measured. It provides feedback on internal processes and external outcomes to improve performance and results.

Is it right for me?

This course is suitable for directors and managers from corporate headquarters and strategic business units: functional and operational directors and managers of key business processes such as finance, HR and training, IT, research and development, sales and marketing, manufacturing and  business operations.

What will I learn?

By the end of this practical two-day course, you will be able to:

  • Evaluate the benefit of non-financial indicators to financial success
  • Identify methods for setting strategic measures and targets
  • Develop an actionable communication of key performance indicators
  • Implement organisational strategy more effectively

What you can gain from this course

  • An understanding of how vision, strategy, objectives, measures, targets, initiatives and key performance indicators can be brought together into one comprehensive performance management framework
  • Insights into the role that strategy maps play in the creation of a balanced scorecard as a means of effective communication of strategic objectives throughout your organisation
  • The means by which you can apply the theory in your own organisation or improve your current balanced scorecard
  • A structured approach to building a strategy-focused management information system that can be cascaded throughout the organisation

Pre-course Activity

Reading

Two articles from The Harvard Business Review by Robert Kaplan and David Norton – “The Balanced Scorecard – Measures that Drive Performance” and “Putting the Balanced Scorecard to Work”.

Company Information to bring to the training course

  • The vision, mission and strategic goals of your organisation.
  • Examples of reports from your organisation’s current management information system (both internal and external publication) – for example management reports, accounts, key performance indicators, annual reports.
  • Thoughts on what you would like your performance measurement system to look like – both in an ideal world and with a more realistic perspective.

What will it cover?

Day 1: Introduction to the Balanced Scorecard (overview)

Understand the Strategic Drivers across Four Business Perspectives

  • Financial
  • Customer
  • Internal processes
  • Learning and growth

Create a Strategy-Focused Organisation

  • Analysing the organisation’s strategic needs
  • Design concepts and other measurement models

Implications for Internal and External Reporting: Application Through Case Studies

  • Use of financial and non-financial measures of performance
  • Selecting measurement methods and key performance indicators
  • Methods, strategy maps and frameworks for setting targets

Day 2: Application of the Balanced Scorecard (building and implementing)

Translate Strategy into Operational Terms

  • Establishing vision, mission, values, stakeholders, objectives and key performance indicators that meet the purpose of the organisation
  • Ensuring clarity of strategy throughout the business
  • Development of strategy maps as a communication mechanism

Cascade Corporate Strategic Objectives

  • Methods of communication and cascading
  • Setting of team goals which link with organisational objectives
  • Linking individual performance management to goals

Monitor the Change Process

  • Making strategy a continual process
  • Mobilising change through executive leadership
  • Exploring the barriers to successful implementation of a Balanced Scorecard

Understanding and Implementing Change

Training Understanding and Implementing Change

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Training Understanding and Implementing Change

Overview

Course duration: 1 day.

Sometimes change just happens! How will you respond to it?

This one-day course introduces best practices for managers to enable change. You will learn how to let go of previous agendas in order to address new challenges and how to implement change in your organisation.

Is it right for me?

Suitable for managers and senior managers who have the responsibility for implementing change and wish to learn how to do so in the best way possible.

What will I learn?

By the end of this course, you will be able to: 

  • Identify the need for change in organisations.
  • Identify the main components that are involved in planning change.
  • Understand the main responsibilities when leading staff through periods of change.
  • Recognise the main barriers to change and establish how change can impact on managers and staff.
  • Create strategies for overcoming resistance to change.
  • Use a series of tools and techniques to analyse, introduce and monitor change.

What will it cover?

The Need for Change

  • Humans and change
  • Strategic Drift
  • Organisational Metaphors
  • Putting Change into context

Your Experience of Change

  • The cultural web
  • Understanding the issue
  • Implementing Change
  • Levers for Managing Change
  • Your role in change

The Change Context

  • The nature of change
  • The levels of change
  • Active and passive resistance
  • The change curve
  • Organisational culture

Implementation Options

  • Overcoming individual barriers to change
  • Change tactics
  • Communications plan

Personal Development

  • Developing your skills and competences in change management.

Challenging Conversations and How to Manage Them

Training Challenging Conversations and How to Manage Them

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Training Challenging Conversations and How to Manage Them

Overview

Course duration: 1 day.

Whether you are saying ‘no’ to a request, communicating bad news, dealing with poor performance or recruiting staff, critical conversations happen throughout the year.

By using a simple four-step process every conversation can be made more effective for both parties. During the course there will be opportunity to practise a variety of real life situations so practical learning can be taken back to the workplace.

Is it right for me?

Mainly suitable for people who manage others and have had little exposure to critical or difficult conversations. It is also suitable for managers who conduct performance reviews. This course will help give confidence in delivering the difficult messages as well as setting the direction of critical conversations.

What will I learn?

By the end of this course you will be able to:

  • Create personal ownership in performance improvement.
  • Manage the critical performance review conversation.
  • Commit to the way forward – in partnership.
  • Give effective feedback.
  • Deliver bad news and sensitive issues with empathy.
  • Effectively resolve conflict.
  • Manage emotion in reactions from both yourself and others.
  • Face up to difficult decisions.

What will it cover?

Critical Conversations

  • Identify the sensitive issues that are critical to your business
  • What makes a critical conversation different from the rest
  • Avoiding conflict at the key touchpoints
  • Staying in control of emotions

Developing a High Performance Mindset

  • Constructing a strategic line of sight for objectives
  • The link between performance and company/team reputation
  • The links between motivational objectives and measurable business results
  • Create personal ownership – the value of walking the talk

Setting objectives to excite and motivate

  • Shift perceptions of SMART objectives from other people’s agenda to goals you are connected to
  • Simple tools to help set the goals people want to achieve
  • Imaginative goal setting so people can see, hear, touch and taste success
  • Setting goals using SMARTER and PACES

The Power of Feedback

  • Five-step feedback planner and how to receive in the moment feedback
  • How we describe specific observable behaviours
  • Tackling the issue not the person
  • Practising ‘push and pull’ for feedback conversations

Dealing with Absenteeism and Poor Performance

  • Exploring the options to tackle absenteeism
  • Examining the behaviours in and around ‘poor performance’
  • Assessing individuals from skill and will
  • Challenging our assumptions – what’s the evidence

Personal Development

  • Prepare and develop a personal action plan to support your return to the workplace

Emotional Intelligence for Managers

Training Emotional Intelligence for Managers

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Training Emotional Intelligence for Managers

Overview

Course duration: 2 days.

Giving and receiving feedback when emotions are running high, managing pressure effectively, reading stakeholders’ spoken and unspoken needs in projects, knowing what (and what not) to say in one-to-ones, handling conflict, using ‘difficult’ emotions such as anger and fear productively in restructures, conducting difficult conversations with stakeholders…

These are among the benefits gained when you can manage your own and others’ emotions constructively. Emotional Intelligence (EI) makes the difference between average and star performers in management and leadership positions. This highly interactive two-day programme is perfect for the manager who wants to develop their own Emotional Intelligence, explore their own real life situations using EI tips and hints and lead their teams to enhanced performance.

Is it right for me?

This course focuses specifically on the application of EI to the manager and leader.

What will I learn?

By attending this programme participants will be able to:

  • List the key EI skills, understand the emotional brain and what EI means in practice
  • Discover the benefits of EI to the leader, the team and the organisation.
  • Handle sensitive and challenging emotional situations with more confidence
  • Learn how to build relationships with others which enable them to lead more effectively.

What will it cover?

What is Emotional Intelligence – How your brain works

  • Defining Emotional Intelligence (EI)
  • Outlining the core EI competencies
  • The benefits of becoming a more Emotionally Intelligent manager
  • Assessing your own EI
  • A framework to develop EI leadership competencies

The Self-aware Manager – How to build your emotional intelligence

  • The importance of self-awareness for development
  • Understanding your personal strengths and weaknesses
  • Understanding your emotional responses and their impact on others
  • Seeking on-going feedback to become more self-aware

The Self-managed Manager – How to manage pressure and strong emotions

  • The benefits of managing and controlling your emotions
  • Staying focused and calm under pressure
  • Managing anger, fear and sadness constructively
  • Self-motivation to achieve goals

The Socially Aware Manager – How to engage, empathise and build rapport

  • Understanding and empathising with others
  • Building rapport with a broad range of people
  • Managing and engaging emotions within your team

Building Relationships – Handling conflict, coaching and feedback situations

  • Why relationships succeed or fail
  • Building and managing internal and external relationships
  • Communicating with and influencing others for enhanced results
  • Managing conflicts with others – including feedback and difficult conversations
  • Developing others using emotional coaching

Action Planning

  • Developing a personal action plan to support your return to the workplace

Advanced Influencing & Persuading for Managers

Training Advanced Influencing & Persuading for Managers

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Training Advanced Influencing & Persuading for Managers

Overview

Course duration: 1 day.

this one-day advanced course explores and develops best practice for a successful influencing and persuading strategy.

Is it right for me?

Designed for experienced managers who want to take influencing and persuading skills to the next level and examine their personal styles and approach.

What will I learn?

By the end of this course you will be able to:

  • Understand your own predominant influencing style and know when to adapt it
  • Appreciate the principles underpinning successful influencing strategies
  • Use an influencing structure flexibly to guide meetings with stakeholders and external clients
  • Understand how to use influencing and persuading strategies at all levels
  • Appreciate the value of personal power and positional power
  • Use a variety of influencing, persuading & negotiating strategies, skills and tactics
  • Successfully influence others across internal and external functional boundaries

What will it cover?

Influencing, Persuading or Negotiating?

  • Understanding the difference between influencing, persuading and negotiating
  • The need to fully appreciate the position of the other party
  • Recognising the factors that will encourage others to come around to your view
  • State your position using a four-part structure

Creating an Influencing and Persuading Strategy

  • Following a practical structure to achieve effective influencing and persuading skills
  • Recognising and responding positively to signals
  • Understanding how to use personal power or positional power to your advantage
  • How to create an influencing and persuading strategy that works over time

Achieving the Required Commitment

  • Being aware of your own predominant influencing style and its limitations
  • Assessing other people’s style and behaviour
  • The different styles and approaches available to you
  • Understanding how and when you may need to adapt your own style and approach
  • Dealing with the decision ‘nucleus’ and the importance of relationship mapping
  • The challenges of attempting to influence and persuade people more senior to you

Cross Functional Influencing and Persuading

  • Understanding the special issues involved in influencing & persuading across functional boundaries
  • Choosing the right style and approach when dealing with cross-functional boundaries

Personal Development

  • Action planning – the essential next steps
  • Continuous Professional Development – what next?

Conflict Resolution

Training Conflict Resolution

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Training Conflict Resolution

Overview

Course duration: 1 day.

In a busy working environment, conflicting views and ideas understandably surface from time to time.

With the stress of delivering strategic objectives, meeting deadlines, and juggling different departmental priorities, it is essential that everyone in the workplace has the ability to understand, recognise and implement strategies for managing and resolving conflict.

This is a highly practical one-day course which will address the many aspects of conflict and how best to resolve it. This workshop has been specifically designed to give you an opportunity to learn and test a range of models and techniques to help recognise, manage and resolve conflict in the workplace.

Is it right for me?

Designed and suitable for anyone who wishes to enhance their skills in conflict management and resolution. If you are in a role that brings you into contact with other teams or departments, or if you manage individuals where conflict can be an issue, this course is suitable for you.

What will I learn?

By the end of this course you will be able to:

  • Understand the nature of conflict
  • Manage conflict appropriately, professionally and most of all confidently
  • Use a number of conflict management techniques to suit a range of situations
  • Avoid the negative impact of conflict and work towards compromise and resolution

Pre-course Activity

Participants will be asked to prepare for the course by identifying real work conflict issues they are involved in. They will then use these examples to apply the techniques and skills learnt on the day to plan and rehearse how best to work towards a resolution.

What will it cover?

Raise your Awareness of Conflict

  • Why is conflict on the increase?
  • Identifying the four most common sources and levels of conflict
  • Explore the belief/behaviour cycle that can underpin conflict

Understanding Conflict Situations

  • Master your own emotions in a conflict situation
  • How to analyse the conflict so it is clear and easy to understand
  • Emphasise what you agree on and what you do not agree on

The Power of Open and Honest Communications when Conflict Arises

  • The key interpersonal skills for resolving conflict
  • Listen without judgment and ask focused questions
  • Simple ideas for resolving conflict
  • Understand the impact of body language

Techniques and Tactics for Managing Conflict

  • Employ a systematic approach to solve conflicts
  • The five key conflict handling strategies
  • Follow a positive strategy for conflict resolution
  • Emphasise a win/win strategy

How to Manage Conflict Escalation

  • The impact of aggressive behaviour
  • Dealing with aggressive and negative behaviour
  • Responding to personal criticism and entrenched behaviour
  • Non-threatening ways to highlight the consequences of escalation

Application Planning

  • Develop an action plan to apply in your workplace

Senior Level Communication Skills Workshop

Senior Level Communication Skills Workshop

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Senior Level Communication Skills Workshop

Overview

Course duration: 2 days.

Really understand how you impact others and learn how to do so in the most effective and positive way. Two days where theory meets practice to challenge and inspire!

The emphasis of this workshop is on you and how you communicate. During the two days, ‘what you do’ will be examined and practised through a series of experiential learning activities. An open mind and an adventurous spirit are a necessity for everybody wishing to attend this exciting workshop – over 70% of the time is spent participating in challenging scenarios. You may well find yourself out of your comfort zone but you will leave the workshop with a personal action plan identifying the key changes to make and skills to practise to build your self-confidence and improve your communication techniques.

Is it right for me?

If you are a senior manager who communicates at all levels, and you want to improve the way you communicate, then this is the workshop for you. It will help you to increase your self-awareness and improve the impact and effectiveness of your communication in a most dynamic and thought-provoking way!

What will I learn?

By the end of this course you will be able to:

  • Understand what generates obstacles to getting people to engage and cooperate with you.
  • Understand how human belief systems cause you and others to adopt certain mind-sets and behaviours in particular situations.
  • Learn how to manoeuvre your mindset and that of others towards achieving a positive result.
  • Learn how to focus on and understand the messages being transmitted consciously and subconsciously from others so that you can use them to produce a beneficial result.
  • Change the way others feel by using phraseology, the way you sound and your physical presence.
  • Discover methods which will allow you to become flexible so that you can instantly access an array of strategies to deal with whatever the situation demands.

What will it cover?

How Do You Communicate?

  • How do you want others to see you?
  • The Perception Divide – why it makes positive outcomes difficult for you
  • Belief Systems – the predator/prey model

Creating the Right Atmosphere

  • Increasing sensitivity to conscious and unconscious messages
  • ‘What happens next?’ – compelling others to listen
  • Mental stimulus to create engagement

Face-to-face High Impact Communications

  • Eliciting and controlling emotional responses through words, sounds and physicality
  • Using psychological masks to change and control responses
  • Pulling the right triggers to move the communication to where you want it to go

Theory meets Practice

  • What impact do you generate? – the way others see it
  • Creating a ‘resonance’ with others to gain cooperation
  • Overcoming inhibitions

Working with Others Confidently

  • Feedback – responding and encouraging accurate and fair feedback
  • Dealing constructively with negative or unresponsive people
  • Your personal ‘blue print’ for change

Positive Presenting for Professionals

Training Positive Presenting for Professionals

Training di Bandung Training di Yogyakarta Training di Surabaya Training di Balikpapan Training di Batam Training di Lombok Training di Semarang Training di Bali Training di Pekanbaru Training di Solo Training di Medan Training di Makassar Bulan Januari, Februari, Maret, April, Mei, Juni, Juli, Agustus, September, Oktober, November, Desember, Jadwal Training 2015,2016,2017 | Jadwal Seminar 2015,2016,2017 | Informasi Training 2015,2016,2017 | Informasi seminar 2015,2016,2017

Permintaan Brosur penawaran : Public Training Register disini | In-House Training Register disini

  • trainingcenterindo@gmail.com
  • seminarcenterindonesia@gmail.com

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Training Positive Presenting for Professionals

Overview

Course duration: 2 days.

You can already put together your content and your visuals, and can deliver your presentation. What’s missing is making an impact with your messages while delivering a memorable event for any audience.

Individual feedback will be provided throughout this workshop along with a recording of your deliveries.

Is it right for me?

Individual and group feedback combined with some personal reflection will help you to stimulate more positive outcomes from your presentations.

If you wish to get more out of your presentations by improving your delivery skills join this workshop where your coach will show you the secrets of turning average presentations into outstanding and memorable events.

What will I learn?

By the end of this course you will be able to:

  • Profile your audience for levels of interest, ability and influence.
  • Make your first impressions count.
  • Hook then maintain audience interest. Use positive language adding variety of tone, humour and silence.
  • Channel nervous energy to improve outcomes.
  • Deal with difficult people, handle objections and think on your feet.
  • Understand how visuals increase impact and enhance your style.

What will it cover?

First Impressions

  • Good preparation – planning and structure
  • Establishing credibility and interest
  • Defining and redefining the objectives
  • Panic-free presentations

Dynamic Delivery

  • Vocal energy
  • Keeping the audience hooked
  • Motivate with curiosity
  • Using notes inconspicuously

Managing Audiences

  • Establish rapport
  • Profiling your audience
  • Presenting across cultures
  • Difficult people and questions

Multimedia

  • PowerPoint delivery tips
  • Flipcharts, handouts and props
  • The power of colour and pictures
  • Matching the aid to suit the audience

Personal Development

  • Formulating a personal action plan

Strategic Perspective, Change Management and People Engagement

Promoting your Expertise as an Internal Consultant – Strategic Perspective, Change Management and People Engagement

Training di Bandung Training di Yogyakarta Training di Surabaya Training di Balikpapan Training di Batam Training di Lombok Training di Semarang Training di Bali Training di Pekanbaru Training di Solo Training di Medan Training di Makassar Bulan Januari, Februari, Maret, April, Mei, Juni, Juli, Agustus, September, Oktober, November, Desember, Jadwal Training 2015,2016,2017 | Jadwal Seminar 2015,2016,2017 | Informasi Training 2015,2016,2017 | Informasi seminar 2015,2016,2017

Permintaan Brosur penawaran : Public Training Register disini | In-House Training Register disini

  • trainingcenterindo@gmail.com
  • seminarcenterindonesia@gmail.com

Kami menerima request waktu, tempat & fasilitas hubungi kami untuk informasi lebih lanjut.

Training Strategic Perspective, Change Management and People Engagement

Course duration: 2 days.

An intensive two-day course designed to stretch and equip technical, professional specialists with the skills and capability to raise their profiles and deliver quality proposals and solutions to business clients: effectively becoming an internal consultant for their company.

The course is highly interactive, will raise self-awareness, and improve ability to influence, persuade and negotiate whilst building the confidence to operate in a complex and changing world.

Is it right for me?

Experienced professionals working in specialised/technical functions such as projects, IT, finance, or marketing; in charge of processes but with little line management responsibilities.

You have the ability and opportunity to make a significant contribution to the strategic aims and direction of an organisation and you would like to know how to make your expertise count more.

You are likely to be engaged or aspire to be engaged in assignments, projects and interventions which add significant value to the organisation. Some of these challenges are likely to include working within a large team with perhaps international and remote working issues which conspire to make the delivery of projects and assignments ever more complex.

What will I learn?

By the end of this course you will be able to:

  • Analyse the service or market place in which you operate and clearly demonstrate the strategic alignment of your assignments and projects to the corporate aims of your organisation.
  • Achieve business focused outcomes through strategic influencing, persuasion and negotiation.
  • Drive and manage change initiatives through a clear understanding of the consultancy cycle and change management processes
  • Develop an engaging and flexible consultative style which can be applied to a range of situations including complex matrixes and international contexts.
  • Improve the quality of your own interpersonal skills through greater self-awareness and personal impact.
  • Apply a toolkit of communication tools, develop action plans and proposals for business improvement and development.
  • Create your own professional development plan to sharpen your skills and capabilities.

What will it cover?

Strategic Management Perspectives

  • Introduce a range of strategic analytical tools
  • Strategic thinking skills for conducting an analysis of the service or marketplace.
  • Produce a framework for developing and presenting business plans and the business case
  • Demonstrate strategic alignment and fit of own assignments to corporate aims of the organisation.
  • Organisational culture and its impact on change initiatives

Change Management Strategies

  • Organisational imperative of change and the link to project management and assignment delivery
  • Strategic change drivers and the essential elements of change
  • Change models and the underpinning processes
  • Skills needed to drive and manage change initiatives
  • The role of change agent

People Engagement Strategies

  • Understand the role of politics in organisational culture
  • Political awareness and sensitivity
  • Strategic influencing model applied to specific organisational context
  • Raising the standard of negotiation, persuasion and influencing
  • Improve ability to reach win-win outcomes through influence and persuasion rather than line management authority

Personal Style Analysis

  • Diagnosing interpersonal style and impact
  • Consider the appropriateness of own personal style on the outcome of projects and assignments
  • Develop a range of communication tools which give flexibility to interpersonal style
  • Adapting your style to different situations
  • Gaining commitment and buy in to change and dealing with resistance
  • Encouraging change, creativity and innovation

Consultancy Skills

  • Developing a consultancy approach
  • Skills of the effective internal consultant, listening, questioning, body language
  • Modelling and practising the consultancy cycle
  • Adapting your style to different situations and contexts
  • Practical experience and feedback on performance

Speaking and Presenting with Confidence

Training Speaking and Presenting with Confidence

Training di Bandung Training di Yogyakarta Training di Surabaya Training di Balikpapan Training di Batam Training di Lombok Training di Semarang Training di Bali Training di Pekanbaru Training di Solo Training di Medan Training di Makassar Bulan Januari, Februari, Maret, April, Mei, Juni, Juli, Agustus, September, Oktober, November, Desember, Jadwal Training 2015,2016,2017 | Jadwal Seminar 2015,2016,2017 | Informasi Training 2015,2016,2017 | Informasi seminar 2015,2016,2017

Permintaan Brosur penawaran : Public Training Register disini | In-House Training Register disini

  • trainingcenterindo@gmail.com
  • seminarcenterindonesia@gmail.com

Kami menerima request waktu, tempat & fasilitas hubungi kami untuk informasi lebih lanjut.

Training Speaking and Presenting with Confidence

Overview

Course duration: 2 days.

During this two-day workshop we will help you to transform your presentation skills, adding greater control and confidence.

In a workshop environment you will plan, prepare, practise and deliver a number of presentations. Some will be recorded for you to view and you will be given feedback on how to enhance your approach and delivery. You will leave us with some tricks of the trade and increased confidence to enhance your delivery and engage any audience.

Is it right for me?

Suitable for individuals at all levels who are required to speak in front of others and wish to project a professional image and develop their skills and confidence.

What will I learn?

By the end of this course you will be able to:

  • Speak to groups with greater confidence and professionalism.
  • Plan and prepare your presentations more effectively.
  • Have the confidence to handle difficult topics and people.
  • Focus attention on the key issues whilst gaining audience acceptance of your message.
  • Keep your audience engaged with enthusiasm and clear communication.
  • Use the correct visuals to keep interest and enhance your message.
  • Interact with your audience, taking questions and feedback.

What will it cover?

Preparation

  • Meeting the needs of your audience
  • Overcoming the barriers to successful group speaking
  • Aims and objectives – focusing on the key issues
  • Preparing your content and delivery notes
  • Practising your delivery and timing

Building Confidence

  • Confidence and its effect on your audience
  • Control your nerves and build confidence
  • Relaxation techniques to ease anxiety

Delivery Skills

  • An evaluation of your body language and image
  • Positive language and appropriate gestures
  • Sound interested, enthusiastic and professional when projecting your voice
  • Connect and interact with your audience
  • Top techniques for influence and credibility
  • Use effective and appropriate visual aids

Personal Development

  • Formulating a personal action plan

Writing Effective Reports

Training Writing Effective Reports

Training di Bandung Training di Yogyakarta Training di Surabaya Training di Balikpapan Training di Batam Training di Lombok Training di Semarang Training di Bali Training di Pekanbaru Training di Solo Training di Medan Training di Makassar Bulan Januari, Februari, Maret, April, Mei, Juni, Juli, Agustus, September, Oktober, November, Desember, Jadwal Training 2015,2016,2017 | Jadwal Seminar 2015,2016,2017 | Informasi Training 2015,2016,2017 | Informasi seminar 2015,2016,2017

Permintaan Brosur penawaran : Public Training Register disini | In-House Training Register disini

  • trainingcenterindo@gmail.com
  • seminarcenterindonesia@gmail.com

Kami menerima request waktu, tempat & fasilitas hubungi kami untuk informasi lebih lanjut.

Training Writing Effective Reports

Overview

Course duration: 2 days.

It takes time – and skill – to communicate specialist information to others. This course will give you the necessary skills to reduce the time it takes to write reports that get results.

This highly practical two-day course equips delegates with the skills of planning, research, structuring, writing, editing and presenting reports. Practical exercises and discussion throughout the course will give you a toolkit to use when report writing.

Is it right for me?

Designed for individuals who need to produce effective reports and would like an overview of the process and skills to do so.

What will I learn?

By the end of this course you will be able to:

  • Confidently write reports that achieve results or objectives.
  • Follow a systematic approach to reduce the time it takes to write.
  • Structure the information to guide the reader logically through the text.
  • Adopt a ‘reader-friendly’ style that creates understanding and maintains interest.
  • Write persuasively using the relevant information and vocabulary to support your idea.
  • Ensure that specialist and non-specialist readers will quickly read and understand your work.
  • Edit your draft reports easily and constructively.
  • Use diagrams, tables and charts to support and enhance your text.
  • Produce reports that achieve their goals.

Pre-course Activity

It would be beneficial if you brought samples of the reports you produce at work, to help you review throughout the course. You will be asked to complete a pre-course questionnaire to help the trainer to focus on individual needs.

What will it cover?

A Structured Approach

  • A step-by-step approach to focus on our terms of reference, reader, objective and content

Research and Preparation

  • Deciding on relevant information to help the report achieve its purpose
  • Structuring and sequencing that creates order and encourages the reader to read on

Is my Writing Style Professional and Appropriate?

  • Use vocabulary that helps understanding and gets results
  • Developing a persuasive tone to reinforce the argument
  • How sentences and paragraphs can give rhythm and pace to our writing
  • Will my report get a positive response from my reader?

Commonly Recognised Components of a Report

  • Gaining an understanding of how a report is structured – beginning, middle and end
  • Choosing the best format for your purpose

What will Help Support my Message?

  • Exploring ways to present your information visually
  • The do’s and don’ts of visual messages

Action Planning

  • Creating your own personal action plan for the future

Writing for Results

Training Writing for Results

Training di Bandung Training di Yogyakarta Training di Surabaya Training di Balikpapan Training di Batam Training di Lombok Training di Semarang Training di Bali Training di Pekanbaru Training di Solo Training di Medan Training di Makassar Bulan Januari, Februari, Maret, April, Mei, Juni, Juli, Agustus, September, Oktober, November, Desember, Jadwal Training 2015,2016,2017 | Jadwal Seminar 2015,2016,2017 | Informasi Training 2015,2016,2017 | Informasi seminar 2015,2016,2017

Permintaan Brosur penawaran : Public Training Register disini | In-House Training Register disini

  • trainingcenterindo@gmail.com
  • seminarcenterindonesia@gmail.com

Kami menerima request waktu, tempat & fasilitas hubungi kami untuk informasi lebih lanjut.

Training Writing for Results

Overview

Course duration: 2 days.

This course will give you the opportunity to focus on the written word – the style and tone, and the impact it will have on your reader.

Have you ever thought of how your writing could become even more effective? What makes a document easy to read and understand? How can we encourage our reader to read on and act quickly? Practical exercises, discussion and one-to-one feedback from your trainer will answer these questions. You will learn how to get started, adopt the right style and tone for specific situations and enhance your image in your reader’s eyes.

Is it right for me?

Designed for those who have experience of writing a variety of documents, and who want to develop their style of writing and sharpen their impact. The content will apply to emails, letters, reports, sales tenders and proposals.

What will I learn?

By the end of this course you will be able to:

  • Understand and follow the six principles of effective business writing.
  • Focus on and satisfy readers’ expectations.
  • Ensure your message is quickly understood and accepted by the reader.
  • Avoid word inflation.
  • Adopt a variety of preparation techniques.
  • Write convincing, persuasive and powerful documents that achieve their objectives.

Pre-course Activity

To gain maximum benefit, please bring with you samples of your written work that you can review throughout the course. You will be asked to complete a pre-course questionnaire which will help the trainer to focus on individual needs.

What will it cover?

The Benefits of Planning

  • Mind mapping
  • Adopting a structured approach – saving valuable time
  • Putting yourself in the reader’s shoes
  • Ensuring the objective is clear
  • Deciding on information the reader needs
  • Sequencing to maintain interest and persuade the reader

Developing a ‘Lean & Fit’ Style

  • The ABC guide to ensure professionalism
  • Clear expression to appeal to your reader
  • Adding interest and variation to your work with well-chosen words

Writing to Persuade

  • Exploring new ways to persuade
  • Encouraging and convincing the reader to follow your train of thought/argument
  • Anticipating and addressing objections positively

Making an Impact – Sustaining Interest

  • Developing techniques to make an impression on the reader
  • Adding sincerity with personal and sincere beginnings and endings
  • Bringing your writing to life – making it visually appealing

Analysing/Editing

  • Avoiding time-consuming rewrites
  • Logical approach to proofreading
  • Learning to get it right first time

Action Planning

  • Creating your personal action plan for the future